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Healthy Shop NI

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Help Center | Support | Healthy Shop

How do I change delivery date?

Can I change the email address on my account?

How do I update my delivery address?

How do I edit my phone number?

How do I update my Password?

How do I update Marketing preferences?

How secure are my details?

Your account ⚙️

Can I pay with cash?

When will you charge me?

How do refunds work?

What happens if my payment fails?

What payment methods do you accept?

Payments & Promos 💷

Where do you deliver to?

How is my order delivered?

What happens if I'm out?

What days do you deliver?

How do I track my order?

What if I have a problem with my delivery?

Delivery 🚚

Are your products Gluten Free?

Can I heat the prepped meals in the oven?

What if there are issues with my meals?

Can I freeze the prepped meals?

How long do the products last?

How will I know what your products contain?

Can I return items?

What size are the prepped meals?

Where are the spice ratings for your meals?

Where can I find the nutritional information?

About our Products 🍲

How do I apply a discount code to my order?

Do I need an account to place an order?

What does delivery cost?

How does it work?

My order is missing items!

My order hasn't arrived

My products have arrived damaged

How to contact us

Order issues 📦

Press and Media enquiries

Product Substitutions and Out of Stock Items

Product nutritional information

Product & Stock Queries 👩‍💻

Problems with the mobile site

Problem with the website

Website Support 🔧

Here you'll find everything you need to know about how to manage your Healthy Shop account.

Find out everything you need to know about payments, accepted payment methods, discounts and billing.

How will your order be packaged and how will it reach you? Find out here!

Find out all about our fantastic healthy products.

Got a burning question about just how Healthy Shop works for you?

Having trouble with your order?  Don't worry - we're here to help!

Find out all about our products and stock.

For all your Healthy Shop website support needs, look no further!

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